Satisfaction from the App Store

Sometimes the Mac App Store feedbacks are very frustrating because some users do not accept the problems related to their environments and they think that the App does not work properly. We are developers and we can only read, we cannot reply directly to understand what really happens. Apple does not provide the possibility to reply, publicly and privately. I think this should be changed!

For this reason, when I receive feedback like this, I’m very glad.

Thanks bdspvl from USA

Needs 5 stars! – I saw this program in the app store and was almost not going to buy it because of the negitive comments. But since I run a Mac Mini as my #1 computer and my Gmail account is filled up, I decided to give it a try. I must say the setup is so simple to use and the running in background is using the advantage of a Mac, there is nothing to do once it is set up! As for backup size, if you have 10 gigs of Gmail space used, you will have about the same on the saved backup. I highly recommend this software if you have a Mac and as a former Windows user with Gmail Backups, you can’t beat the price. One suggestion is it would be really nice to have a built in viewer of the backup emails. I give this 5 stars!

New version 1.9.1


This new version 1.9.1 include a lot of news:

  • updated our IMAP core libraries
  • new icons (Retina supported)
  • improved performance for Email-Folder relationships
  • handle Gmail “app password required” error
  • Fixed DateNull folder (it crashes)
  • Popup Alerts: now you can remove permanently some kind of alerts (and reset them from Preferences if you need). Look at the picture above.
  • some other fixes

Enjoy it!


Snapshot Gmail labels with the new version 1.9!

We are very glad to release the most requested feature from our community: the Snapshots of the Gmail labels.

We followed your suggestions and requests about BackUp Gmail. Many users asked for a feature to create instantly a backup of a Gmail labels. Many users need to remove old emails from the Gmail server but keeping them in a local copy. Some other prefer to create a secure local copy every year just to keep trace of them. So we worked a lot, putting all together and we can say that all you need is the new Snapshots feature!

You can find it in the Utility window, have a look:

backup gmail, the new snapshots feature

As you can see the window shows to you the complete list of your Gmail labels. We keep them stored in the DB (by the backup procedure) so BackUp Gmail can clone them locally. You can select them recursively following the path (in Gmail you can create nested folder). Then click on the Snapshot button and you will find the snapshot of the selected folder (with the nested children, if they exist) in your backup folder:

Schermata 2014-07-09 alle 16.36.35

It creates a new subfolder label_date-time inside the new Snapshots main folder, so you can keep more snapshots in the same folder. The procedure works locally (it is faster) so if you want a really snapshot of a Gmail label do not forget to create a backup before starting!

Update procedure on the new version 1.9

When you will open the new version for the first time it needs to update your database. Please, let it finish. This update move your “old” backup in new folders (in the Filestore) that use the complete email address (in the previous versions we called them just with the user, removing all after the @).